THE TRANSITION FROM INFORMATION MANAGEMENT TO KNOWLEDGE MANAGEMENT THROUGH ACTIVITY - BASED APPROACH
نویسندگان
چکیده
منابع مشابه
“investigating the relationship between knowledge management and customer satisfaction considering to the e-services”
چکیده : این مطالعه تاثیر مدیریت دانش بر رضایتمندی مشتریان با توجه به خدمات الکترونیک در سازمان حمل و نقل و پایانه های استان سیستان و بلوچستان را مورد بررسی قرار می دهد. جامعه آماری این تحقیق مدیران، سرپرستان و کارشناسان مشغول به کار در سازمان حمل و نقل و پایانه های استان سیستان و بلوچستان بوده که مجموعا 94 نفر می باشند. برای تعیین حداقل نمونه از جدول مورگان استفاده شده است. که با توجه به جدول ...
From Information Management to Knowledge Management
INtrODUctION The continuous evolution of theory and practice has modified the existing organizational paradigms and has introduced new models which attempt to explain how information is created, transmitted, used, and managed within various organizations. Many authors have outlined the fact that information no longer represents the most important asset of a firm. In the present competitive cond...
متن کاملFrom Information Management to Knowledge Management:
Beyond the 'Hi-Tech Hidebound' Systems Malhotra, Y. (2000). From Information Management to Knowledge Management: Beyond the 'Hi-Tech Hidebound' Systems. In K. Srikantaiah & M.E.D. Koenig (Eds.), Knowledge Management for the Information Professional. Medford, N.J.: Information Today Inc., 37-61. Abstract Most extant knowledge management systems are constrained by their overly rational, static an...
متن کاملReconciling Knowledge Management and Workflow Management Systems: The Activity-Based Knowledge Management Approach
Current trends in collaborative knowledge management emphasize the importance of interand intra-organizational business process support. Enactment of business processes has primarily been a domain of workflow management systems. In this paper we propose a hybrid architecture for reconciliation of knowledge management and workflow management systems in order to support process participants in or...
متن کاملThe Effect of Knowledge Management through Human Resources Information Systems on Customer Relationship Management in Aquatic Sport Centers
Objectives. The purpose of this research is to investigate the impact of knowledge management through information systems of human resources on customer relationship management. Methods. The study population included managers and employees of Mashhad's aquatic sport centres like ‘Blue Waves’, ‘Armaghan’, ‘Surging Waves’, and ‘Sunshine Coast Park’...
متن کاملذخیره در منابع من
با ذخیره ی این منبع در منابع من، دسترسی به آن را برای استفاده های بعدی آسان تر کنید
ژورنال
عنوان ژورنال: Öneri Dergisi
سال: 2020
ISSN: 1300-0845
DOI: 10.14783/maruoneri.682621